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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Daniel Caceres

August 20, 2025

5  out of  5
rating by Daniel Caceres
"Couldn’t have asked for better service"
We responded:
"Thank you so much for taking the time to share your positive experience with Sylvia Nye and State Farm Insurance. We truly appreciate your kind words and are thrilled to hear that you were satisfied with our service. It’s our pleasure to assist you with your car insurance needs. If there is anything else we can do to help, please let us know!"
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Marina Mendive

August 20, 2025

5  out of  5
rating by Marina Mendive
"Incredibly happy and grateful for the help I received from Sylvia Nye and her State Farm team. I just moved back to the US and needed to get my car insured and they went above and beyond to help me, making the whole process stress-free. Everything was explained clearly, and I felt supported every step of the way. Highly recommend them for anyone looking for reliable and friendly insurance service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! Welcome to Placentia and we look forward to continuing to support your insurance needs."
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Nikki Tisch

August 19, 2025

5  out of  5
rating by Nikki Tisch
"Sylvia Nye is by far the best Insurance agent I have ever had! We have multiple policies with her, as well as my family members. Her staff is always very responsive to our questions. If you are looking for an honest agent /agency…Sylvia Nye and her staff is the only insurance company you need! Thank you for professionalism and peace of mind!"
We responded:
"Thank you so much for your wonderful review! At the Sylvia Nye State Farm Insurance office we’re thrilled to hear that we have provided you and your family with exceptional service and peace of mind. Your trust means the world to us, and we’re always here to assist you with any insurance needs. We truly appreciate your kind words and look forward to continuing to serve you!"
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Jessica Pizano

February 10, 2025

5  out of  5
rating by Jessica Pizano
"Need insurance? Need excellent customer service? Call Estela Murillo. I've been a long time policy holder with State Farm Insurance and Estela Murillo have made my claims, and life and easy process. She completely understand how the best position my insurance needs with coverages, able to follow up promptly and answer any question I may have. The process to obtain insurance and file a claim have been professional, seamless and fast. Thanks to them I'm worry free. As cliché as it may sound, I know I'm in good hands with Estela Murillo at State Farm Insurance. I am pleased with the way I was treated and highly recommend working with Estela Murillo at State Farm Insurance."
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Jose Carrera

February 6, 2025

5  out of  5
rating by Jose Carrera
"I’ve been with State Farm for over 18 years have dealt mostly with Monica Brooks, and all of the staff at Sylvia Nye are a pleasure to talk to as well. I have been very pleased this whole time with State Farm! Thank you Monica & Staff!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Martha Almazan

February 6, 2025

5  out of  5
rating by Martha Almazan
"I usually don’t leave reviews. However, I felt the need to leave this review. To say that my loyalty to State Farm is thanks to Estela. She makes sure you’re satisfied with your policies. She always goes above and beyond anyone’s expectations, super helpful, efficient and competent with her job. This is the reason why I always refer her family, friends, Colleagues and whoever is in need of auto, home, business or life insurance."
We responded:
"Thank you for your kind words! If you have any specific questions or need assistance with a particular aspect of your insurance, feel free to ask. I'm here to help! It’s our pleasure to assist you with your insurance needs. "
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Miguiherlop herlop

February 6, 2025

5  out of  5
rating by Miguiherlop herlop
"Monica is the best she was able to help me effectively in my insurance needs. She explains everything in detail and is very genuine."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Teresa Bradshaw

June 27, 2024

5  out of  5
rating by Teresa Bradshaw
"Sylvia is 5 star! She is has my best interests In mind when dealing with my insurance needs! So helpful, genuine and trustworthy!"
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Braedin Huffman

June 3, 2024

5  out of  5
rating by Braedin Huffman
"Monica is the best! She was able to get me in fast and smooth. I appreciate her time and service and would recommend any and everyone to Monica Brooks at this StateFarm location."
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kelli

May 11, 2024

5  out of  5
rating by kelli
"Over and beyond best customer service anywhere! I truly don’t understand the in and outs of insurance and Sylvia and her staff are amazing! So experienced, knowledgeable and patient when I asked a zillion questions!! Thank you so so much!! Highly recommend!"
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icebuddy35

May 9, 2024

5  out of  5
rating by icebuddy35
"Everyone at office is very helpful. Always very quick response time and thorough."
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Vanessa Gamez

April 21, 2024

5  out of  5
rating by Vanessa Gamez
"Sylvia and Monica are wonder agent. They both speak Spanish and they both have helped me with any questions needed. Very friendly people."
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Alexandria Head

April 10, 2024

5  out of  5
rating by Alexandria Head
"I have been with State Farm for a while now and Monica Brooks has always gone above and beyond to help with whatever I need. I always recommend her to everyone as she is truly the BEST!"
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Jeanette Adame

December 14, 2023

5  out of  5
rating by Jeanette Adame
"We’ve been with State Farm for years and cannot see us going anywhere else, mostly because of the service, Monica Brooks is whom I usually go through and every single time I’ve had an issue I truly felt that she looked out for me and didn’t give me generic information like many do, I feel she handles issues with empathy and that’s a rarity!!!"
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Martinez Martinez

August 3, 2023

5  out of  5
rating by Martinez Martinez
"And insurance that you could trus they have always Have answers to any question recommend them 💯 thank you Monica brooks for your hard work"
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Cynthia Giron

July 25, 2023

5  out of  5
rating by Cynthia Giron
"Agent Monica Brooks very professional, knowledgeable and competent. She was friendly from start to end. It was such a pleasure working with her. I will definitely recommend her to my friends and family!"
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Esther Chew

May 26, 2023

5  out of  5
rating by Esther Chew
"Monica is absolutely amazing. If I could do more than 5 stars I would. She’s so incredibly helpful, patient and caring. She’s so sweet and such a pleasure to work and talk to. I can’t recommend her enough. She is THE best. Thank you Monica!!"
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Jessica Gomez

March 10, 2023

5  out of  5
rating by Jessica Gomez
"Stella, OMG 😲 She is a very Professional, Honest and Very Patient Agent. She's the only reason why my family always refers customers to State Farm. She makes sure you don't leave with any questions in mind. BTW she's Bilingual"
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juan gutierrez

October 20, 2022

5  out of  5
rating by juan gutierrez
"I really like the customer support with State Farm especially with the help Monica brooks always answering my questions"
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omarvin ramirez

October 19, 2022

5  out of  5
rating by omarvin ramirez
"I been with State Farm/Sylvia Nye for many years and my family as well. Our go to agent there is Monica Brooks always finding ways to help us get the best rates and best coverage on our vehicles, life insurance, mortgage insurance."
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Maggie mol

October 17, 2022

5  out of  5
rating by Maggie mol
"Monica Brooks gives Great customer service and I’m thankful for her attentive service."
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Elia Chacon

October 17, 2022

5  out of  5
rating by Elia Chacon
"I have been been insured with Sylvia Nye for many years. Monica Brooks has been so good to us in assisting us with all our insurance needs."
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Jessica Andrade

September 30, 2022

5  out of  5
rating by Jessica Andrade
"I want to thank Monica Orozco for always helping me and my family out. We have been with State Farm for years and have insured many cars with her help. We recently had an incident where my car was stolen and she walked us through the process of filing a claim. Made it very easy thank you for always answering my calls. Great job!!!"
We responded:
"Thanks for the kind words, Jessica. I am glad we were able to make assisting you with your auto insurance claim needs such a positive experience!"
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marisol Ortiz

September 30, 2022

5  out of  5
rating by marisol Ortiz
"Always a positive experience when dealing with someone who has the knowledge and great customer service. Thank you Monica Orozco."
We responded:
"We appreciate your business Marisol, thank you for your loyalty to our office, We're glad we were able to help you with your home insurance."
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Leilanee Urrutia

September 30, 2022

5  out of  5
rating by Leilanee Urrutia
"Thank you Monica Orozco for showing me all my options and which would best suit me. You’re in good hands with her! Will definitely continue with State Farm in the future"