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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Teresa Bradshaw

June 27, 2024

5  out of  5
rating by Teresa Bradshaw
"Sylvia is 5 star! She is has my best interests In mind when dealing with my insurance needs! So helpful, genuine and trustworthy!"
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Braedin Huffman

June 3, 2024

5  out of  5
rating by Braedin Huffman
"Monica is the best! She was able to get me in fast and smooth. I appreciate her time and service and would recommend any and everyone to Monica Brooks at this StateFarm location."
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kelli

May 11, 2024

5  out of  5
rating by kelli
"Over and beyond best customer service anywhere! I truly don’t understand the in and outs of insurance and Sylvia and her staff are amazing! So experienced, knowledgeable and patient when I asked a zillion questions!! Thank you so so much!! Highly recommend!"
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icebuddy35

May 9, 2024

5  out of  5
rating by icebuddy35
"Everyone at office is very helpful. Always very quick response time and thorough."
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Vanessa Gamez

April 21, 2024

5  out of  5
rating by Vanessa Gamez
"Sylvia and Monica are wonder agent. They both speak Spanish and they both have helped me with any questions needed. Very friendly people."
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Alexandria Head

April 10, 2024

5  out of  5
rating by Alexandria Head
"I have been with State Farm for a while now and Monica Brooks has always gone above and beyond to help with whatever I need. I always recommend her to everyone as she is truly the BEST!"
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Jeanette Adame

December 14, 2023

5  out of  5
rating by Jeanette Adame
"We’ve been with State Farm for years and cannot see us going anywhere else, mostly because of the service, Monica Brooks is whom I usually go through and every single time I’ve had an issue I truly felt that she looked out for me and didn’t give me generic information like many do, I feel she handles issues with empathy and that’s a rarity!!!"
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Martinez Martinez

August 3, 2023

5  out of  5
rating by Martinez Martinez
"And insurance that you could trus they have always Have answers to any question recommend them 💯 thank you Monica brooks for your hard work"
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Cynthia Giron

July 25, 2023

5  out of  5
rating by Cynthia Giron
"Agent Monica Brooks very professional, knowledgeable and competent. She was friendly from start to end. It was such a pleasure working with her. I will definitely recommend her to my friends and family!"
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Esther Chew

May 26, 2023

5  out of  5
rating by Esther Chew
"Monica is absolutely amazing. If I could do more than 5 stars I would. She’s so incredibly helpful, patient and caring. She’s so sweet and such a pleasure to work and talk to. I can’t recommend her enough. She is THE best. Thank you Monica!!"
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Jessica Gomez

March 10, 2023

5  out of  5
rating by Jessica Gomez
"Stella, OMG 😲 She is a very Professional, Honest and Very Patient Agent. She's the only reason why my family always refers customers to State Farm. She makes sure you don't leave with any questions in mind. BTW she's Bilingual"
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juan gutierrez

October 20, 2022

5  out of  5
rating by juan gutierrez
"I really like the customer support with State Farm especially with the help Monica brooks always answering my questions"
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omarvin ramirez

October 19, 2022

5  out of  5
rating by omarvin ramirez
"I been with State Farm/Sylvia Nye for many years and my family as well. Our go to agent there is Monica Brooks always finding ways to help us get the best rates and best coverage on our vehicles, life insurance, mortgage insurance."
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Maggie mol

October 17, 2022

5  out of  5
rating by Maggie mol
"Monica Brooks gives Great customer service and I’m thankful for her attentive service."
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Elia Chacon

October 17, 2022

5  out of  5
rating by Elia Chacon
"I have been been insured with Sylvia Nye for many years. Monica Brooks has been so good to us in assisting us with all our insurance needs."
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Jessica Andrade

September 30, 2022

5  out of  5
rating by Jessica Andrade
"I want to thank Monica Orozco for always helping me and my family out. We have been with State Farm for years and have insured many cars with her help. We recently had an incident where my car was stolen and she walked us through the process of filing a claim. Made it very easy thank you for always answering my calls. Great job!!!"
We responded:
"Thanks for the kind words, Jessica. I am glad we were able to make assisting you with your auto insurance claim needs such a positive experience!"
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marisol Ortiz

September 30, 2022

5  out of  5
rating by marisol Ortiz
"Always a positive experience when dealing with someone who has the knowledge and great customer service. Thank you Monica Orozco."
We responded:
"We appreciate your business Marisol, thank you for your loyalty to our office, We're glad we were able to help you with your home insurance."
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Leilanee Urrutia

September 30, 2022

5  out of  5
rating by Leilanee Urrutia
"Thank you Monica Orozco for showing me all my options and which would best suit me. You’re in good hands with her! Will definitely continue with State Farm in the future"
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rick Vilches

September 29, 2022

5  out of  5
rating by rick Vilches
"My wife and I have been with State Farm for several years now. Monica Orozco has been our go to person since we started at the office in Torrance when she told us she was relocating to another office we didn’t hesitate to make the move with her. She is very knowledgeable and always willing to help!!"
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Veronica Calinao

September 29, 2022

5  out of  5
rating by Veronica Calinao
"I would like to thank Monica Orozco for all her help. She is extremely knowledgeable and super friendly. My options were explained in detail and she was also extremely patient with me."
We responded:
"Thank you for your review, Veronica! We enjoyed assisting you with your auto insurance needs today. We look forward to seeing you at our Placentia office again!"
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Gina Cashner

September 29, 2022

5  out of  5
rating by Gina Cashner
"I don't give reviews very often, but I have to give a shout out to Monica Orozco. She is excellent at what she does. She helped me with all my questions, explained everything in detail and was super patient with me. Thank You Monica O, you rock!!!"
We responded:
"Thank you Gina for your kinds kind words and 5 star review. Thank you for recognizing Monica O., she takes great pride in her interactions with our customers. We enjoy educations our customers and tailoring their coverage to meet their needs. We value the trust you have placed with State Farm Sylvia Nye agency."
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Kandace Alvarez

September 29, 2022

5  out of  5
rating by Kandace Alvarez
"Thanks Monica Orozco for always answering my questions. You’re the best!"
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Lorena Andrade

September 29, 2022

5  out of  5
rating by Lorena Andrade
"Monica Orozco is awesome!! Very professional and super knowledgeable. I highly recommend her!!"
We responded:
"Thank you for your kind review. The Sylvia Nye office prides itself in providing exceptional customer service by having excellent team members like Monica."
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Martha Molina

September 17, 2022

5  out of  5
rating by Martha Molina
"I been with state farm insurance for years and i love it Estela M is very sweet and helpful alway helping me with anything i need .."
We responded:
"Thank you, Martha! Out of all of the offices in Placentia, the Sylvia Nye Office is happy you chose us to assist you with your home and auto insurance needs. We appreciate your loyalty!"
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Tonie Ruiz

August 30, 2022

5  out of  5
rating by Tonie Ruiz
"I have been with State Farm for 14 years now. I am very happy with their service. Estela Murillo is my Agent and has also taken care of all my insurance policies. I just purchased a SUV and she made everything smooth and Fast. She answers all my questions and concerns. Every one at this office are nice and kind. Thank you for providing exceptional service to our communities. Blessings"
We responded:
"Thank you for your review Tonie. We are so glad we were able to help you with the auto insurance for your vehicle."